FREQUENTLY ASKED QUESTIONS
- I am from a School/Council, do you accept Purchase orders? Certainly! Just email or fax us a purchase order and we'll send you an invoice once the order is received.
- How long will the order take to arrive? Generally, in metro areas, you should expect an order to arrive in 3-5 business days. Giant chess products can take up to 7 working days. If you are in a regional or rural area it can take longer. Most of our products are shipped via Australia Post. If you require speedy delivery please contact us and we can arrange an overnight courier for a small additional charge.
- What do you charge for shipping? Please refer to our Shipping Page for more information.
- What If I lose a piece? We sell spares for all our Giant Sets. For one or two spares of our tournament Chess Sets, please contact us.
- What are your Giant Chess Sets Made of? All of our Giant Chess Sets are made of durable Polyurethane and are weatherproof, and kid-proof!
- I've lost the instructions for my Giant Chess Board. Download them here.
We prefer contact via the form above and will usually reply within 24 hours.
If you prefer to contact us by phone, call 03 8595 0907 between 10am and 4pm, 7 days a week.
Email/Fax Order Form